Returns & exchanges
If something isn't right, we'll sort it — just email hello@lirahair.com.
30-day guarantee
30-day satisfaction guarantee, separate from the 14-day withdrawal right for unopened products.
Email hello@lirahair.com with your order number and we'll send you the return instructions.
14 days to change your mind
You can return unopened products within 14 days of delivery, as provided by EU consumer law.
How to start a return
Email hello@lirahair.com with your order number and we'll send you the return instructions.
Damaged or wrong item
Send us a photo and your order number — we'll replace the item or refund you.